Please ask ANY questions before making offers on "Best Offer" items! (We are happy to work with you only if there is contact).If our emails are ignored, we will assume this to be a fraudulent win, and item will be relisted before the 4 days have elapsed. Any item which is too heavy to box will be crated. Import charges are your responsibility. A tracking # will be included. Additionally, it is a violation of U. We believe that it is important that you get what you feel you paid for. If a return is necessary the cost of return is at the buyers' expense UNLESS the item that you received is not what was advertised in any way broken, not as described, etc. Descriptions and pictures are taken immediately before the item is listed and are accurate at that time. From time to time we make mistakes. Therefore, feel free to question us about product or our descriptions. If you feel we have made an error please let us know, we'll make the necessary correction. We do not end auctions early. We also do not give out our reserve. On occasion, we will offer an item that is pre-owned yet may not have been used. We receive so many emails during a day that it is possible for us to miss yours. If you receive an item that is incorrect or has a problem with it. If the item does not match what we described it as. We want to make sure you are satisfied with our service and products. This item is in the category "Home & Garden\Tools & Workshop Equipment\Power Tools\Cordless Drills". The seller is "kohnsbestbuys" and is located in this country: US. This item can be shipped worldwide.